I was getting my oil changed at a car wash when I started this post and I am asking myself why I get my oil changed at a car wash?
It’s because of Chad.
Chad is the ambassador of oil change excellency! Seriously…on a standard 1-10 scale of helpfulness…this guy is a 17 without breaking a sweat! He embraces you when you arrive. He remembers you. He makes your experience memorable. You leave feeling special.
What can the Church learn?
The truth is, I could go a thousand different places in Greenville to get my oil changed….but I don’t. I go to see a guy named Chad who changes oil at a car wash. Why??? Because that’s where Chad is.
At the end of the day…this simple truth remains: it’s all about people!
Your services can be as snappy and current as the latest segment on E! Channel…but we’re missing the boat if we forget…it’s all about people! People want to be welcomed. They want to be embraced. They want to be made to feel special.
People will get out of bed to come to a place they are welcomed. Even if they don’t know why they are coming.
People will come to a church with less “bells & whistles” than a church down the road if they know they are wanted and will be missed if they aren’t there.
How are we doing?
